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Mission, Vision and Values

VNSNY's mission is for care for all New Yorkers regardless of the ability to pay

VNSNY’s Mission

To improve the health and well-being of people through high-quality, cost effective healthcare in the home and community.

A Bold Vision for the Future

VNSNY continues to draw strength from this mission to care for vulnerable individuals and families. We strive to be the most significant, best-in-class, not-for-profit community-based health care organization, providing superior care coordination and health care services to vulnerable New Yorkers across a broad regional footprint.

Our Core Values


We do the right thing even when no one is looking.


We seek to understand others’ feelings and experiences in order to actively help.


We use experience and creativity to move quickly.

VNSNY Core ValuesOur three core Values are at the heart of everything we do at VNSNY, and are essential for carrying out VNSNY’s Mission. Not only do our Values serve to empower, inspire and unify our employees, but they also help to ensure a consistently exceptional customer experience. We take great pride in these Values which are central to who we are, and which reflect our greatest asset – our people!

Guiding Principles

Three Guiding Principles underlie our Mission Statement and support our Vision:

  • Commitment to the VNSNY Community
    To achieve the best possible outcomes for each patient and member, and to embrace a customer-service philosophy.
  • Commitment to VNSNY Employees
    To exhibit respect to our colleagues and to work together as a team toward common goals.
  • Commitment to VNSNY as an Organization
    To ensure the organization’s long-term financial viability and to maintain the highest ethical standards.