The leadership team at the Visiting Nurse Service of New York strives to continuously improve the health and well-being of the patients, members and families across all of the communities we serve.
Focusing on the organization’s core mission of caring for vulnerable individuals and families, our leadership advocates for health care policies that support beneficial home- and community-based services, promotes the development of innovative services, and maintains a tradition of charitable and compassionate care.
Ms. Flannery joined VNSNY in 1982 and transferred to Partners in Care, VNSNY’s licensed home care agency, in 1983. In 1996, she was appointed President of Partners in Care. Under her guidance, Partners in Care became the largest agency of its kind in the greater New York City area, expanding staffing, service geography, and growth in its different product lines. Ms. Flannery went on to serve as VNSNY’s Executive Vice President and Chief of Provider Operations from 2015 to 2017. After five months away from the organization, she returned in April 2018 in her current position as President and CEO.
With over 35 years of home health care experience, Ms. Flannery is a frequent presenter at statewide and national conferences, and has held leadership positions in a number of industry associations. In addition to being published in various home care journals, she has been a featured blogger on the Huffington Post. Ms. Flannery holds Bachelor and Master’s degrees from New York University.
VNSNY CHOICE is an affiliate of the Visiting Nurse Service of New York, our nation’s largest not-for-profit home- and community-based health care organization. Dr. Abdelaal has been a frequent contributor to the Huffington Post and also contributes to Medium.
Throughout his more than 30 years in health care and other industries, Mr. Bernstein has demonstrated the ability to combine strategic planning with operational management to deliver superior brand-building and revenue-generating results across direct-to-consumer and business-to business platforms. He previously held key leadership roles at VNSNY from 2005 through 2015, first as Vice President and Chief Marketing Officer and then as Executive Vice President, Business Operations and Chief Marketing Officer. In his previous time at VNSNY, Mr. Bernstein’s responsibilities included leading the organization’s business development activities, overseeing Government Affairs, and supervising VNSNY’s Population Health Management Department. His achievements over that period include the comprehensive rebranding of the organization, oversight of several successful ad campaigns, relaunch of the VNSNY websites, and driving triple-digit membership growth year over year for five consecutive years for VNSNY CHOICE Health Plans as well as seven percent or greater revenue growth each year for five years in VNSNY’s private-pay home care services. During this prior tenure, Mr. Bernstein developed a singular understanding of VNSNY’s unique place in the health care sector, as well as an in-depth knowledge of the organization’s operations, which serve to inform the initiatives he currently manages.
Mr. Bernstein left VNSNY in 2014 to help found Extend Fertility, the first enterprise in the country to be focused exclusively on providing elective egg-freezing services to women, offered at an affordable price in a unique environment tailored to their needs. Earlier in his career, he served as Senior Vice President of Atkins Health and Medical Information Services for Atkins Nutritionals, Inc., with responsibility for the consumer and business marketing of the company’s nutritional approach. Prior to Atkins, he spent nine years working in licensing and marketing for Major League Baseball.
Mr. Bernstein holds a Bachelor of Science degree from Cornell University and a Master of Business Administration degree from Columbia Business School.
Before joining VNSNY in October 2018, Ms. Castellanos spent more than three decades serving the healthcare sector in a wide range of capacities, with a particular focus on clinical operations and big-picture strategic planning. For much of that time, she held senior positions at the New York-Presbyterian Hospital (NYP), where she was accountable for a variety of functions. Most recently, she was Group Senior Vice President & Chief Operating Officer at the NYP/Columbia Campus. This position entailed leading operations, strategic and capital planning, and day-to-day execution at Milstein Hospital, the Allen Hospital, and Morgan Stanley Children’s Hospital/Sloan Hospital for Women, encompassing 1,200 beds in all.
Ms. Castellanos’s earlier roles included Director of Ambulatory Care Services and Associate Director of Professional Services for New York Hospital/Cornell Medical Center; Director of Operations for Oxford Health Plans; health care consultant for both Peat Marwick Main & Co and Rogatz, Myers and Rosenfeld (RMR); and research assistant in the Graduate Program in Health Care Administration at Baruch College/Mount Sinai School of Medicine.
Ms. Castellanos previously served on the Board of Trustees of NYP/Lawrence Hospital and ColumbiaDoctors/NYP-Imaging and is a current member of the Board of Trustees for the Billion Oyster Project, whose mission is to restore oyster reefs to New York Harbor through public education initiatives. She holds a Bachelor of Science degree from SUNY College of Environmental Science and Forestry and a Master of Business Administration, Graduate Program in Health Care Administration from Baruch College/Mount Sinai School of Medicine.
Prior to joining VNSNY, Mr. Parker practiced health care law, labor and employment law and litigation as a partner with the law firms of Epstein, Becker & Green, P.C. and Gibbons, P.C. He has served in various leadership roles in other non-profit organizations, including as a Trustee and Chairman of the Board of Trustees of Springpoint Senior Living, Inc., the leading New Jersey provider of senior living and care. Mr. Parker received his Juris Doctor with honors from Seton Hall University Law School and served a judicial clerkship in the Superior Court of New Jersey.
For the past two decades, Mr. Rosales has held positions of increasing responsibility across the health care sector. He previously served VNSNY as part of the organization’s Performance and Innovation internal strategy/operations consulting group from 2006 through 2008 and from 2011 through 2014, most recently as the department’s Vice President. His focus areas in that role included managing complex business transformation initiatives to support VNSNY’s strategy and mission, spearheading programs enabled by health care reform, and providing strategic thought partnership to senior leadership.
After leaving VNSNY in 2014, Mr. Rosales served in senior positions at the national healthcare consulting firm Manatt Health, where he led complex strategic planning and delivery system redesign engagements for large health providers and policy-makers, with a focus on Medicaid and value-based payment reform initiatives. From 2010 to 2011, he participated in an administrative leadership program at Boston’s prestigious Brigham and Women’s Hospital as Deland Fellow in Health Care and Society. He also previously held positions with Goldman Sachs and the Oliver Wyman consulting company.
Mr. Rosales holds a Bachelor of Arts degree from Harvard College and a Master of Business Administration degree from Harvard Business School.
Mr. Savitt, who joined VNSNY in January 2018, came to VNSNY with extensive experience as a Chief Financial Officer. His most recent role was at US Acute Care Solutions, a national provider of emergency medicine services, where he was accountable for all financial functions, as well as payer contracting and managed care services. Prior to US Acute Care Solutions, Mr. Savitt was CFO and EVP of Technology and Co-founder at Landmark Health, LLC, a California-based organization that provides home-based, physician-led primary care focused on the most chronically ill and frail in the managed care environment. In addition, he has an extensive background in finance and operations with such organizations as UnitedHealth Group, Northwest Airlines, and the Ford Motor Company.
Mr. Savitt holds a Master of Science in Mechanical Engineering from the Horace H. Rackham School of Graduate Studies at the University of Michigan, and an MBA from the Ross School of Business at the University of Michigan.