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VNSNY Compliance and Privacy

Welcome from your Compliance teams!

We are here as your partners and we hope you find this page helpful. In this section, you’ll find information from VNSNY on:

About the VNSNY Compliance Team

Let us share a little about who we are, what we do, and what resources are available to you on this site and through our team. We want to hear from you and you can find our direct contact information and hotline information here as well.

In addition to providing the highest-quality care and services to our patients and plan members, the Visiting Nurse Service of New York is committed to maintaining the highest standards of ethics, integrity, and regulatory adherence.

As part of this commitment, the Compliance Departments at VNSNY and VNSNY CHOICE guide all employees and contractors in understanding these standards and meeting them consistently. Guidance provided by our Compliance Departments includes ongoing training on compliance policies and procedures, and regular updates on our organization’s Code of Conduct.

We also encourage all employees and contractors to contact the Compliance Departments whenever they have questions or concerns, with the clear understanding that anyone can bring a problem to our attention without fear of retaliation. For those who wish to reach out anonymously, we maintain a Compliance Hotline.

In addition, our Compliance Departments are constantly monitoring potential risk areas to see where VNSNY may be vulnerable. When we do identify a potential issue, we follow up in the most appropriate and effective way, which may involve an audit, investigation, further education, or other corrective measures. We also report directly on these risk areas to both VNSNY’s Executive Team and our Board of Directors.

At VNSNY, we view compliance as everyone’s responsibility. This enterprise-wide focus on compliance enables us to operate effectively and compassionately as one of the nation’s leading healthcare organizations. It is just one way in which we are dedicated to ensuring that, day and day out, each of us does the right thing—for our patients and clients and plan members, for their families, for our VNSNY colleagues, and for our community.

Annie Miyazaki-Grant
Chief Compliance & Privacy Officer