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Non-Discrimination Notice

Discrimination is Against the Law

VNSNY does not exclude people or treat them differently because of race, religion, color, national origin, age, disability, sex, sexual orientation, gender identity, or gender expression. The Visiting Nurse Service of New York and all of its subsidiaries and affiliates* (“VNSNY”) comply with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex (which, under Federal law, includes sexual orientation, gender identity, and gender expression).

VNSNY provides free aids and services to people with disabilities to communicate effectively with us, such as qualified sign language interpreters and  written information in other formats (large print, audio, accessible electronic formats, other formats); and provides free language services to people whose primary language is not English, such as qualified interpreters and information written in other languages. If you need these services, contact the VNSNY Civil Rights Coordinator:

For VNSNY Providers (VNSNY Home Care, VNSNY Hospice & Palliative Care, and Partners in Care): Estelle Masiello

If you believe that VNSNY has failed to provide these services or discriminated in another way on the basis of race, religion, color, national origin, age, disability, sex, sexual orientation, gender identity, or gender expression, you can file a grievance with the above-named Civil Rights Coordinators:

By mail or in person: 220 East 42nd Street, New York, New York 10017
By telephone: 212-290-4773
By TYY/TDD: 711
By fax: 646-459-7729
By email: [email protected]
On the web:

If you need help filing a grievance, the Civil Rights Coordinator is available to help you.

You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint Portal, available at, or by mail or phone at:

U.S. Department of Health and Human Services
200 Independence Avenue, SW
Room 509F, HHH Building
Washington, D.C. 20201
1-800-368-1019, 800-537-7697 (TDD)

Complaint forms are available at

Multi-language Interpreter Services

KUJDES: Nëse flitni shqip, për ju ka në dispozicion shërbime të asistencës gjuhësore, pa pagesë. Telefononi në 1-212-609-7300 (TTY: 711).

ملحوظة: إذا كنت تتحدث اذكر اللغة، فإن خدمات المساعدة اللغوية تتوافر لك بالمجان. اتصل برقم (رقم هاتف الصم والبكم .

লক্ষ্য করুনঃ যদি আপদন ব াংল , কথ বলতে প তেন, ে হতল দনঃখেচ য় ভ ষ সহ য়ে পদেতষব উপলব্ধ আতে। ফ ন করুন ১ 212-609-7300 (TTY:711)

注意:如果您使用繁體中文,您可以免費獲得語言援助服務。請致電 1-212-609-7300(TTY: 711)。

ATTENTION : Si vous parlez français, des services d’aide linguistique vous sont proposés gratuitement. Appelez le 1-212-609-7300 (ATS: 711).

ΠΡΟΣΟΧΗ: Αν μιλάτε ελληνικά, στη διάθεσή σας βρίσκονται υπηρεσίες γλωσσικής υποστήριξης, οι οποίες παρέχονται δωρεάν. Καλέστε 1-212-609-7300 (TTY: 711).

ATANSYON: Si w pale Kreyòl Ayisyen, gen sèvis èd pou lang ki disponib gratis pou ou. Rele 1-212-609-7300 (TTY: 711).

ATTENZIONE: In caso la lingua parlata sia l’italiano, sono disponibili servizi di assistenza linguistica gratuiti. Chiamare il numero 1-212-609-7300 (TTY: 711).

주의: 한국어를 사용하시는 경우, 언어 지원 서비스를 무료로 이용하실 수 있습니다. 1-212-609-7300 (TTY: 711)번으로 전화해 주십시오.

UWAGA: Jeżeli mówisz po polsku, możesz skorzystać z bezpłatnej pomocy językowej. Zadzwoń pod numer 1-212-609-7300 (TTY: 711).

ВНИМАНИЕ: Если вы говорите на русском языке, то вам доступны бесплатные услуги перевода. Звоните 1-212-609-7300 (телетайп: 711).

ATENCIÓN: Si habla español, tiene a su disposición servicios gratuitos de asistencia lingüística. Llame al 1-212-609-7300 (TTY: 711).

PAUNAWA: Kung nagsasalita ka ng Tagalog, maaari kang gumamit ng mga serbisyo ng tulong sa wika nang walang bayad. Tumawag sa 1-212-609-7300 (TTY: 711).

خبردار: اگر آپ اردو بولتے ہیں، تو آپ کو زبان کی مدد کی خدمات مفت میں دستیاب ہیں ۔ کال

کريں (TTY: 711).

אויפמערקזאם: אויב איר רעדט אידיש, זענען פארהאן פאר אייך שפראך הילף סערוויסעס פריי פון אפצאל. רופט

1-212-609-7300 (TTY: 711).

*Subsidiaries and Affiliates are: Visiting Nurse Service of New York Home Care, VNSNY Hospice and Palliative Care, and Partners in Care (collectively, the “VNSNY Providers”), and VNSNY CHOICE and VNS Continuing Care Development Corporation (collectively, “VNSNY CHOICE”). The VNSNY Providers and VNSNY CHOICE are collectively “VNSNY.”