Community Mental Health Services

Mental health is an integral part of overall health.

Many people face challenges such as depression, anxiety, and trauma that can make it difficult to cope with daily life. If not addressed, such challenges can also lead to, or worsen, physical health problems. In addition, stress—including stress related to family, work, or school issues—can impact both mental and physical health.

Some people feel embarrassed about seeking treatment for mental health challenges, but years of experience have shown that treatment can improve both mental and physical health.

VNSNY Community Mental Health Services (CMHS) offers a wide range of community programs that can help. These programs serve the following groups:

  • Older adults
  • Children and families
  • Individuals of all ages who are experiencing a mental health crisis or need comprehensive care management

All these programs have the same goal: To provide consistent, coordinated mental health care services to individuals and families who need them. Many of the programs are collaborations between VNSNY and state or city agencies, and others are partnerships with health and behavioral health agencies.

For Older Adults

mental health for adults

Geriatric Mobile Outreach

Service areas: The Bronx and Manhattan

Geriatric Mobile Outreach provides older adults with short-term mental health outreach services such as in-home assessments for depression and alcohol and substance use; short-term in-home supportive counseling and linkage to community resources; and treatment in the community. For information for adults 65+ in Manhattan, please call 1-212-609-1755; for information for adults 60+ in the Bronx, please call 1-718-536-3225.

Geriatric Mental Health Initiative

Service area: The Bronx

The Geriatric Mental Health Initiative provides free in-home therapy for older adults who are experiencing depression or anxiety. This therapy is made available by the New York City Council. For information for adults 55+ in the Bronx, please call 1-718-536-3225.

PEARLS

Service areas: Queens and Manhattan

PEARLS (Program to Encourage Active Rewarding Live) is a free program for adults 60+ who are experiencing depression. This program consists of six in-home sessions of services designed to address the symptoms of depression and improve quality of life. PEARLS employs experienced mental health counselors who speak various languages, including English, Spanish, and Chinese. They will work to identify problems and connect the individual to social and physical activities that can help improve mental outlook and quality of life. For information, please call 1-718-888-6884.

Read more about PEARLS.

For Children and Families

mental health for children and families

VNSNY Children’s Mobile Crisis Team

Service areas: The Bronx, Brooklyn, and Queens

VNSNY’s Children’s Mobile Crisis Team (CMCT) provides 24/7 rapid crisis care for children and teens (ages 0 to 20) and their families who need crisis assessment, crisis stabilization, prevention planning, and caregiver support. The program includes short-term crisis response and management services to help link families to community services as an alternative to an emergency room visit or hospitalization. For more information, please call NYC Well at 1-888-NYC-WELL (1-888-692-9355); press 3 for Spanish.

Home-Based Crisis Intervention

Service areas: The Bronx and Brooklyn

Home-Based Crisis Intervention (HBCI) provides short-term (4–6 weeks) family-centered services for families with children who are at imminent risk of hospitalization due to a serious psychiatric crisis. For more information, please call 1-718-840-4058 (Brooklyn) or 1-718-742-7051 (the Bronx).

Children & Family Support Team

Service area: The Bronx

The Children & Family Support Team (CFST) provides crisis management services twice a week for 6–8 weeks. Social work assistants teach intervention skills to families and link families to community resources. Family care coordinators and parent advocates then provide continuation of care for up to 4 months. For more information, please call 1-718-742-7100.

FRIENDS Clinical Services

Service area: The Bronx

The FRIENDS Clinical Services program employs licensed social workers, psychiatrists, and psychiatric nurse practitioners who provide medication management and ongoing therapeutic services for children, youth, and families at the program’s Article 31 clinic. The clinic specializes in trauma-informed care, emotional and behavioral needs, and individual and family counseling and is open weekdays from 9 a.m. to 8 p.m. and Saturdays from 10 a.m. to 6 p.m. For more information, please call 1-718-742-7100.

Children’s Health Home

Children’s Health Home is a comprehensive care coordination program that integrates medical and behavioral health service needs for children and adolescents (6–21 years old) and their families. The program serves Medicaid-eligible members with behavioral health or multiple chronic illnesses. For more information, please contact [email protected].

Service area: The Bronx

For Adults with Severe Mental Illness or Substance Use Problems

mental health for adults with mental illness

For individuals of all ages who are experiencing a mental health crisis or need comprehensive care management.

Mobile Crisis Teams

VNSNY Mobile Crisis Teams (MCTs) provide rapid assessment, short-term, in-home mental health services and linkages to community services for individuals who are experiencing, or are at risk of experiencing, a psychiatric or psychosocial crisis. For more information, please call NYC Well at 1-888-NYC-WELL (1-888-692-9355); press 3 for Spanish.

Service areas: The Bronx, Brooklyn, and Queens

Health Home

VNSNY’s Health Home is a care management and coordination program for Medicaid recipients with behavioral health or substance use problems, HIV/AIDS, or multiple chronic illnesses. Care managers facilitate linkages and coordinate all the health and support services an individual needs to remain safely and independently at home and avoid institutional care. For more information, please contact [email protected].

Service areas: The Bronx, Brooklyn, and Manhattan

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