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Patient Stories

For over 125 years, the Visiting Nurse Service of New York has been a beacon for New Yorkers in their darkest moments. Our charitable and community programs bring free and discounted home care services to poor uninsured homebound seniors; provide assistance to young, low-income, first-time mothers and their babies; ensure that elderly, isolated residents in Chinatown are connected to the resources they need to age in place safely; offer community outreach programs to children and adults struggling with mental illness; and much more.

As a not-for-profit agency, we rely on donations to help us provide the care we’re known for. Thanks to our dedicated supporters, VNSNY is able to change the lives of our underserved neighbors every day. Here are some of their stories.

* Patients’ names have been changed for privacy.

An East Elmhurst Family's Story

Oscar* and six of his relatives in one home were positive for COVID-19, after recently losing Oscar’s wife. VNSNY nurse Cidric worked with them all to nurse them back to health and educate them about the disease.

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Rafael's Story

When Rafael* was in the final stages of COVID-19, his wife wasn’t sure if she would be able to fulfill their pact of always being there for each other. VNSNY Hospice staff made sure he could take his final breaths with his wife by his side.

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A Musical Connection Story

Many members of VNSNY’s Chinatown Community Center and Neighborhood Naturally Occurring Retirement Community were isolated during the pandemic. Through the Si-Yo Musical Phone Pal™ program, Chinatown elders were able to connect to each other and their heritage through the universal language of music.

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Claude's Story

Claude*, a previously healthy young father, spent nearly two months in the hospital with COVID-19, including 20 days critically ill on a ventilator and in kidney failure. Thanks to the doctors and the VNSNY clinicians who visited him at home Claude is back to his active life, playing with the kids and getting out for car rides.

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Lila's Story

First time mother Lila* needed some help when her baby’s father became COVID-positive. Luckily, as a participant in the VNSNY Nurse-Family Partnership, Lila was able to have one-on-one telehealth visits with a nurse, to help her and her baby stay healthy and meet their goals.

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Ana's Story

Each year, VNSNY provides free or discounted home care to thousands of uninsured and underinsured New Yorkers. VNSNY helped one of these patients, Ana*, get back on her feet after being hospitalized with pneumonia.

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Ashley's Story

Thanks to VNSNY’s Nurse-Family Partnership and the care and assistance of her nurse Lynette, Ashley* was able to access the resources she and her infant son needed to ensure success for them both.

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Julio's Story

Following a devastating brain hemorrhage and a year in the hospital, Julio* could barely move or speak and depended on a feeding tube. VNSNY put together a comprehensive team to help him and his family.

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Arjan's Story

Uninsured, Arjan* has congestive heart failure. Thanks to Charitable Care Services from VNSNY, he is recovering from his recent hospitalization, and his daughter feels great relief that she has help caring for her father.

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