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Patient Stories

For over 125 years, the Visiting Nurse Service of New York has been a beacon for New Yorkers in their darkest moments. Our charitable and community programs bring free and discounted home care services to poor uninsured homebound seniors; provide assistance to young, low-income, first-time mothers and their babies; ensure that elderly, isolated residents in Chinatown are connected to the resources they need to age in place safely; offer community outreach programs to children and adults struggling with mental illness; and much more.

As a not-for-profit agency, we rely on donations to help us provide the care we’re known for. Thanks to our dedicated supporters, VNSNY is able to change the lives of our underserved neighbors every day. Here are some of their stories.

* Patients’ names have been changed for privacy.

charitable care patient

Ana’s Story

Each year, VNSNY provides free or discounted home care to thousands of uninsured and underinsured New Yorkers. VNSNY helped one of these patients, Ana, get back on her feet after being hospitalized with pneumonia.
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VNSNY Nurse Family Partnership

Ashley’s Story

Thanks to VNSNY’s Nurse-Family Partnership and the care and assistance of her nurse Lynette, Ashley was able to access the resources she and her infant son needed to ensure success for them both.
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Joan’s Story

After Joan suffered serious injuries from a bike accident, she just wanted to get back on her bike. Her VNSNY care team, including a nurse, occupational therapist, and physical therapist, helped her achieve her goal.
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Olivia’s Story

After knee replacement surgery, Olivia worked with VNSNY physical therapist Billy to get her back on her feet.
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VNSNY hospice patient Steven

Steven’s Story

Steven, a man facing end of life, was suffering more than usual because of the loss of his cat. VNSNY hospice spiritual care counselor Bette helped find the cat, and immediately saw a difference in Steven.
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Samantha and her NFP nurse practice caring with a doll

Samantha’s Story

Samantha wanted to be a great mom, but needed help. VNSNY’s Nurse-Family Partnership help give her the tools she needed to provide a great life for her son
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Two children who received services from VNSNY in the Bronx

A Bronx Family’s Story

When three young siblings were all struggling with mental and behavioral health issues, VNSNY Community Mental Health Services was there to help their great-grandmother.
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Julio’s Story

Following a devastating brain hemorrhage and a year in the hospital, Julio* could barely move or speak and depended on a feeding tube. VNSNY put together a comprehensive team to help him and his family.
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Marlenne’s Story

Although Marlenne appreciated VNSNY’s Nurse-Family Partnership throughout her pregnancy and her daughter’s infancy, she realized the power of the program when motherhood suddenly felt unmanageable.
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Edward and Marcella’s Story

Every war veteran has a unique story. VNSNY Hospice Care’s partnership with We Honor Veterans lets hospice veterans like Edward know that their service has not gone unnoticed, and that it is greatly appreciated.

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Arjan’s Story

Uninsured, Arjan* has congestive heart failure. Thanks to Charitable Care Services from VNSNY, he is recovering from his recent hospitalization, and his daughter feels great relief that she has help caring for her father.

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Mr. Chan’s Story

A resident of Chinatown, Mr. Chan* is 79 and in fragile health. He and his wife were afraid they were going to be evicted. But because they are members of VNSNY’s Chinatown NNORC, they were able to get the help they need.
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Raysel’s Story

When Raysel* found out she was pregnant, she was an 18-year-old high school student. Although she was devastated to abandon her dream of joining the military, she has a new dream, fostered by a nurse with VNSNY’s Nurse-Family Partnership.
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Gloria’s Story

After her mother’s death, Gloria realized “that she forgot to teach me how to live without her.” Because VNSNY’s Hospice and Palliative Care offers families 13 months of bereavement counseling, Gloria was able to get the support she needed to find peace.
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