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Patient Stories

For over 125 years, the Visiting Nurse Service of New York has been a beacon for New Yorkers in their darkest moments. Our charitable and community programs bring free and discounted home care services to poor uninsured homebound seniors; provide assistance to young, low-income, first-time mothers and their babies; ensure that elderly, isolated residents in Chinatown are connected to the resources they need to age in place safely; offer community outreach programs to children and adults struggling with mental illness; and much more.

As a not-for-profit agency, we rely on donations to help us provide the care we’re known for. Thanks to our dedicated supporters, VNSNY is able to change the lives of our underserved neighbors every day. Here are some of their stories.

charitable care patient

Ana’s Story

Each year, VNSNY provides free or discounted home care to thousands of uninsured and underinsured New Yorkers. VNSNY helped one of these patients, Ana, get back on her feet after being hospitalized with pneumonia.
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VNSNY Nurse Family Partnership

Ashley’s Story

Thanks to VNSNY’s Nurse-Family Partnership and the care and assistance of her nurse Lynette, Ashley was able to access the resources she and her infant son needed to ensure success for them both.
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Julio’s Story

Following a devastating brain hemorrhage and a year in the hospital, Julio* could barely move or speak and depended on a feeding tube. VNSNY put together a comprehensive team to help him and his family.
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Marlenne Nurse Family Partnership

Marlenne’s Story

Although Marlenne appreciated VNSNY’s Nurse-Family Partnership throughout her pregnancy and her daughter’s infancy, she realized the power of the program when motherhood suddenly felt unmanageable.
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Edward and Marcella Veteran Hospice Care

Edward and Marcella’s Story

Every war veteran has a unique story. VNSNY Hospice Care’s partnership with We Honor Veterans lets hospice veterans like Edward know that their service has not gone unnoticed, and that it is greatly appreciated.

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Arjan’s Story

Uninsured, Arjan* has congestive heart failure. Thanks to Charitable Care Services from VNSNY, he is recovering from his recent hospitalization, and his daughter feels great relief that she has help caring for her father.

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Mr. Chan’s Story

A resident of Chinatown, Mr. Chan* is 79 and in fragile health. He and his wife were afraid they were going to be evicted. But because they are members of VNSNY’s Chinatown NNORC, they were able to get the help they need.
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Raysel’s Story

When Raysel* found out she was pregnant, she was an 18-year-old high school student. Although she was devastated to abandon her dream of joining the military, she has a new dream, fostered by a nurse with VNSNY’s Nurse-Family Partnership.
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Gloria’s Story

After her mother’s death, Gloria realized “that she forgot to teach me how to live without her.” Because VNSNY’s Hospice and Palliative Care offers families 13 months of bereavement counseling, Gloria was able to get the support she needed to find peace.
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* Patients’ names have been changed for privacy.

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