With a range of solutions that span the continuum of care, and a commitment to outcomes and innovation, the Visiting Nurse Service of New York is the one community partner you can count on for all your patients’ home health care needs.
VNSNY is the largest not-for-profit home health care organization in the US. From pediatrics to end-of-life, from acute episodes to complex chronic care, VNSNY offers an unsurpassed range of clinical solutions.
With a 24/7 care delivery model, contracts with every major insurer, and service areas spanning the NYC metro area, VNSNY has enormous flexibility in meeting your patients’ needs.
Our service areas are as follows:
VNSNY offers unsurpassed experience in the rapidly evolving landscape of new models of care, cost containment, and quality initiatives:
Additionally, VNSNY experience in DSRIP initiatives includes:
Leveraging evidence-based protocols grounded in our vast patient database, VNSNY develops care plans which optimize encounters and interventions, focusing on actions that are patient-specific and diagnosis- and acuity-driven.
VNSNY’s disease-based clinical pathways offer effective guidance for the treatment of patients with needs in areas such as cardiology, oncology, and neurology. These pathways help to standardize the process and quality of patient care delivery, and optimize quality outcomes.
At VNSNY, demonstrated outcomes are the results of an approach to care we call Bringing Medicine Home—partnering with providers to bring rigorous clinical discipline to the practice of healthcare at home. We are committed to co-creating evidence-based programs that improve quality and reduce avoidable hospitalizations and emergent care:
In addition, the VNSNY Center for Home Care Policy & Research is the pre-eminent research center for home- and community-based care, and the only one of its kind in the US. The Center developed VNSNY’s proprietary algorithm for predicted risk of hospital readmission, a tool that has proved invaluable by enabling targeted interventions for individuals with identifiable clinical and psychosocial risk factors.
VNSNY Hospice and Palliative Care is the only New York City hospice program serving all five boroughs. We provide customized care wherever the patient resides: at home, or in a nursing home, hospital, or VNSNY inpatient facilities.
Our primary objective is improving patient quality of life, with a focus on:
We offer 24/7 access to hospice experts for physicians, patients, and families to ensure our partners and patients have what they need. And, outstanding outcomes have been demonstrated:
In addition, to the core hospice offering, VNSNY has developed several unique hospice programs to meet the specialized needs of underserved populations:
VNSNY’s unmatched scope and range of clinical solutions enables our teams to deliver care across all settings—home, community, and facility. Furthermore, care can be integrated across VNSNY CHHA, hospice, and private care services to:
In addition, upon admission to the CHHA, VNSNY patients are screened for gaps in advance care planning. This enables the VNSNY team to help facilitate education and assistance with advance directive considerations and planning, and early introduction of Hospice and Palliative Care options as appropriate.
VNSNY is committed to innovation, clinical quality, and outcomes in population health management. We offer analytics and predictive modeling capabilities, with programs addressing patient needs across the care continuum:
Excellent outcomes have been demonstrated with leading managed care payers:
VNSNY RNs have advanced training for certification as Population Health Coordinators through the Duke University School of Nursing.
VNSNY’s private pay affiliate, Partners in Care, is the New York City area’s largest licensed home care services agency, with over 11,000 home health aides. Care can be provided in the home, or in hospital, inpatient rehab, or nursing facilities.
To supplement or extend care beyond Medicare or other insured coverage, Partners in Care offers a full range of professional services, including:
Our team of professionals are among the best-trained in the industry. Aides receive 50% more training than is required by New York State. And, we provide specialized training in disease-based care, including behavioral health management.
Excellent outcomes include:9
1. VNSNY Key Clinical Indicators Report. March 1, 2013–March 31, 2014.
2. VNSNY Key Clinical Indicators Report, Intensive Rehab Program (ARB), January 1, 2014–December 31, 2014.
3. 2015 VNSNY HPC Enterprise Quality Dashboard (based on quarterly data submitted to CMS).
4. CAHPS 1st Quarter 2015 Caregiver Experience Survey. Data aggregates percent of caregivers who would “definitely” or “probably” recommend VNSNY Hospice.
5. VNSNY Weekly Program Status Report. January 29, 2015.
6. VNSNY Weekly Program Status Report. November 17, 2014.
7. Based on Adjusted Engagement Rates from Health Plan Dashboard. July 2015.
8. Based on health plan’s analysis. February 2015.
9. 2015 Partners in Care Private Pay Quality Scorecard.