Media Highlights

As a pioneer in community-based health care and a partner with leading providers in innovative models of care, VNSNY is proud of the impact we have on the communities we serve. Here is a sampling of recent coverage in the news.

VNSNY’s Andria Castellanos Featured in a NY Nonprofit Media Article on Challenges That Nonprofits Faced During the COVID-19 Pandemic

From: NY Nonprofit Media

VNSNY Executive Vice President and Chief of Provider Services Andria Castellanos was featured in a NY Nonprofit Media article titled “Many NY Nonprofits Are Feeling Burned Out.” The September 7, 2021, article explores the challenges that nonprofits faced during the COVID-19 pandemic—as well as the resilience and innovation that continue to keep them going strong. Vaccination, enhanced communication, and education were key to addressing challenges at VNSNY, the piece reports.

Crain’s Health Pulse Reports Election of VNSNY’s Roger Herr as President of the American Physical Therapy Association

From: Crain’s New York Business

The Crain’s Health Pulse New York newsletter featured VNSNY’s Roger Herr, PT, MPA, Vice President, Regional Patient Care Services (Queens and Nassau), under Who’s News in the At a Glance section, which notes health care professionals in the news. The piece reports Herr’s August 2021 election as president of the American Physical Therapy Association.

Healthcare Tech Outlook Featured VNSNY’s Rose Madden-Baer

From: Healthcare Tech Outlook

Healthcare Tech Outlook featured Rose Madden-Baer, Certified Home Care & Hospice Executive, Senior Vice President, Population Health and Clinical Support Services, VNSNY, in an article titled “Home Care Technologies: Helping Us See More, Know More, and Do More for People.” In the September 2021 piece, Madden-Baer discusses VNSNY’s role in the current home health care revolution, which sees a growing desire for New Yorkers to age at home, no matter their state of health. “We understand the home setting and how a coordinated, team-based approach can help people across the spectrum of illness understand and live better with the physical and behavioral health challenges they face,” she states.

Yahoo! Finance Featured NIH Grant Awarded to VNSNY for Gender Affirmation Program Research

From: Yahoo! Finance

Yahoo! Finance featured VNSNY’s Gender Affirmation Program and VNSNY’s Center for Home Care Policy & Research in an article titled “NIH Awards Visiting Nurse Service of New York $3.4 Million for Gender Affirmation Program Landmark Research.” The August 18, 2021, piece quotes VNSNY Senior Research Scientist Miriam Ryvicker, PhD, on the importance of addressing the postsurgical, long-term well-being of transgender and nonbinary patients, and quotes Shannon Whittington, RN, MSN, CCM LGBTQ Health, Director of the Gender Affirmation Program, on the opportunity, made possible by this funding, to learn about and better understand the physical and mental needs of patients.

Home Health Care News Features VNSNY in Home Health Value-Based Purchasing Model Update

From: Home Health Care News

Home Health Care News featured VNSNY in an article titled “CMS Officials Reflect on the Home Health Value-Based Purchasing Model’s Success.” The August 15, 2021, article highlights the model as one of the most successful programs of the Centers for Medicare & Medicaid Services. The piece features a quote from VNSNY President and Chief Executive Officer Dan Savitt, who recently appeared on HHCN+ TALKS.

Hospice News Features VNSNY Partnership with Healthify

From: Hospice News

Hospice News featured the recent VNSNY partnership with Healthify in an August 2021 article entitled “VNSNY Partners with Healthify to Address Social Determinants of Health.” The piece quotes VNSNY Executive Vice President and Chief Strategy Officer David Rosales on the importance of identifying patients’ social needs and locating resources for those needs. “Monitoring the social determinants of health is a critical step in community-based health care, especially hospice, because of the way these factors impact access to care,” Rosales said. “Addressing these conditions early can support improved access to palliative and hospice care.”

Partners in Care’s Jim Rolla Featured in Home Health Care News Article on a Rally for the Better Care Better Jobs Act

From: Home Health Care News

Home Health Care News featured VNSNY Partners in Care Senior Vice President Jim Rolla in an article entitled “VNSNY and SEIU Show Employer–Worker Unity for Better Care Better Jobs Act.” The article highlights the importance of the Better Care Better Jobs Act that Congress is currently working on. The piece mentions that Partners in Care is one of several providers participating in a July 13, 2021, rally and march spearheaded by 1199SEIU United Healthcare Workers East.

VNSNY’s Dan Savitt, Ritchell Dignam, and Michelle Drayton Featured on the Podcast “Leadership, Transformation, and the Healthcare CEO”

From: PDV Health Consulting

PDV Health Consulting featured Dan Savitt, VNSNY President and CEO; Dr. Ritchell Dignam, Chief Medical Officer, VNSNY Provider Services and Hospice Medical Director; and Michelle Drayton, RN, MPH, Director of VNSNY Hospice and Palliative Care Outreach in an interview on the podcast “Leadership, Transformation, and the Healthcare CEO” with host Paul D. Vitale. The podcast episode focuses on home health care’s integral role in today’s health care landscape, with emphasis on VNSNY as a national leader, and the mission-led work that VNSNY does to address health disparities—especially the wake of the COVID-19 pandemic. VNSNY Hospice programs were spotlighted in the discussion. A transcript is available here.

VNSNY Research Study Shows Benefits of Skilled Home Health Care for COVID-19 Patients

From: Annals of Internal Medicine

The VNSNY Center for Home Care Policy & Research has published a new research study about the recovery of Covid-19 patients in home health care, which included 1,409 home health care recipients, received from 64 hospitals, and cared for by VNSNY.

The study shows statistically significant improvements in clinical and functional status for COVID-19 patients who received skilled home health care services following discharge from the hospital.

Perspectives: Home Health Insiders Sound Off on the 2020 Election

From: Home Health Care News

Home Health Care News has featured VNSNY President and CEO Marki Flannery in a survey of industry-shaping topics that home health insiders are following going into Election Day. “Regardless of who wins, the fundamentals for home health care remain the same,” said Marki. “There is a growing need for more care and higher levels of care in the home.” Listed as top VNSNY priorities were “ensuring that home health agencies can fully participate in virtual care initiatives—including reimbursement for such services—and ensuring that dual eligible integrated care efforts fully value the impact of care in the home.” 

Home Health Providers Prepare for “Very Tough Winter” Ahead

From: Home Health Care News

Home Health Care News featured insights from VNSNY EVP and Chief of Provider Services, Andria Castellanos, who heads the COVID-19 Emergency Response Team, in an article referencing the recent national “surge” in cases of COVID-19.

VNSNY Project HOPE to Address Underserved Communities

From: Hospice News

Following the VNSNY HOPE Physicians and Health Leaders’ Summit, Hospice News spoke with Michelle Drayton and Dr. Ritchell Dignam to discuss Project HOPE and the work VNSNY and other providers are doing to identify and overcome barriers to Hospice and other health care services, especially among the African American and Hispanic communities.

Hospices Refocus on Staff Mental Health During COVID-19

From: Hospice News

Hospice News has featured VNSNY Hospice and Palliative Care Lead Bereavement Counselor Willis Partington and Benyamin Cirlin, VNSNY licensed social worker for hospice care, in an article that highlights hospice executives’ response to the need for increased staff support to combat the many ongoing issues (including staff shortages and burnout which can lead to anxiety, depression, and compassion fatigue) facing the hospice workforce since the onset of the coronavirus pandemic.

VNSNY CEO and President Voices Support for Senator Gillibrand’s Push for Increased PPE

From: Home Health Care News

Home Health Care News has featured VNSNY CEO and President Marki Flannery in an article entitled “Senator Kirsten Gillibrand Pushes for Increased PPE, Telehealth Payment for In-Home Care Providers.” In the article Sen. Gillibrand, alongside Senators Bob Casey (D.Pa), Tina Smith (D.Mn), Elizabeth Warren (D.Ma), and Richard Blumenthal (D.Ct), calls on the Department of Health and Human Services (HHS) and the Centers for Medicare and Medicaid Services (CMS) to ensure that home care providers receive an adequate amount of PPE and financial support for services that care for older adults and people with disabilities during the coronavirus pandemic.

VNSNY Names Dan Savitt as Next CEO

From: Home Health Care News

Home Health Care News has covered VNSNY’s announcement that VNSNY EVP and Chief Financial Officer Dan Savitt will succeed Marki Flannery as CEO of VNSNY as of February 2021. The article highlights VNSNY’s reputation as the nation’s largest nonprofit home- and community-based services organization and notes that “since March, VNSNY and its team of in-home clinicians have ‘been in the trenches’ battling the coronavirus.” Also featured in the piece are  VNSNY Board Chair Dr. Andrew Schiff and EVP/Chief of Administrative Services Michael Bernstein, who participated in an April HHCN webinar that discussed the impact of the coronavirus.

VNSNY Launches Open-Source COVID-19 Contact-Tracing Tool

From: Home Health Care News

Home Health Care News has featured an article about VisitContactTrace, a new contact-tracing tool developed by the VNSNY Data Science Team to help home- and community-based health care providers limit the spread of the coronavirus and other infectious diseases. The tool identifies individuals who may have been exposed to a pathogen, as well as the clinicians with whom they came into contact. VNSNY is currently making the open-source application available for no cost. Providers can install and run their own contact-tracing models by visiting GitHub.

5 Ways Hospitals Can Boost Capacity Through Home Health

From: Advisory Board

Advisory Board has mentioned the Visiting Nurse Service of New York in an article highlighting the expansion of the Hospitalization-at-Home partnership between Mount Sinai, Contessa Health, and the Visiting Nurse Service of New York. The piece also notes how home care partnerships like this can help relieve the burden on hospitals and avoid unnecessary hospitalizations amid a surge of COVID-19 patients.

COVID-19: It’s Not Only About Hospital-Based Nurses

From: American Journal of Nursing

American Journal of Nursing has featured VNSNY Chief Financial Officer Dan Savitt and VNSNY Home Care Nurse Ruth Caballero, RN, in an interview for the publication’s blog, Off The Charts. Conducted by AJN Editor-in-Chief Shawn Kennedy, the interview provides insight into the financial and emotional challenges facing home care agencies and staff during the COVID-19 pandemic—and covers the ways in which those fears are being addressed daily at VNSNY.

New York Home Health Agencies Facing $200 Million in 2020 Losses Due to COVID-19

From: Home Health Care News

Given the high costs for responding to the pandemic, funding from the CARES Act Provider Relief Fund is “woefully inadequate,” says VNSNY Vice President of Government Affairs Dan Lowenstein, in this article from Home Health Care News. Lowenstein also notes that home health providers have not been afforded the same additional COVID-19 “hot spot” funding that hospitals have received.

Demand for Home Care Is Expected to Boom

From: Barron’s

Barron’s has featured VNSNY Chief Financial Officer Dan Savitt in an article entitled, “Demand for Home Care Is Expected to Boom. Finding It Might Not Be So Easy.” This piece highlights the increased need for home care in the wake of COVID-19, as patients strive to avoid entering nursing facilities, many of which have experienced coronavirus outbreaks amongst staff and patients.

Social Workers Adapt to Hospice Care in a Pandemic

From: Hospice News

This article from Hospice News highlights the adaptive measures required of social workers who are attempting to deliver psychosocial services in the realm of hospice care while also following social distancing guidelines during a global pandemic. The piece also features VNSNY licensed social worker Benyamin Cirlin.

Hospices Leverage Telehealth for Interdisciplinary Care

From: Hospice News

Hospice News has featured VNSNY Hospice and Palliative Care Lead Bereavement Counselor Willis Partington in an article that highlights the increased use of telehealth services by hospices. In the wake of COVID-19, hospices are using video calls as a way of meeting the medical needs of patients and providing other supportive services, such as bereavement groups.

Calm Before the Storm:
In-Home Care Providers Brace for COVID-19 Surge

From: Home Health Care News

In this piece, VNSNY Vice President of Government Affairs Dan Lowenstein describes how VNSNY has begun to alleviate the strain on local hospitals by accepting COVID-19 referrals in an effort to free up bed space for patients with symptoms that cannot be managed at home. Though in a current lull, experts are predicting home-based care providers will see business peak in the next few weeks, as patients are discharged from hospitals and return home or to their communities.

VNSNY Repurposing Staff, Teaming Up with Hospitals to Fight Coronavirus

From: Home Health Care News

In an article highlighting insights from the HHCN webinar Lessons Learned from NY’s Home-Based Care Providers, this piece emphasizes the importance of maintaining open lines of communication with essential staff as a key factor in the wake of COVID-19. Featured in the story are VNSNY Executive Vice President and Chief Administrative Officer Michael Bernstein and VNSNY Vice President of Government Affairs Dan Lowenstein.

Home Healthcare Agency to Take COVID-19 Referrals From Hospitals

From: Modern Healthcare

Modern Healthcare picked up a Crain’s New York Business article featuring VNSNY EVP and Chief Administrative Officer Michael BernsteinThe article announces that the Visiting Nurse Service of New York has started taking COVID-19 patient referrals from area hospitals. 

Mount Sinai, Visiting Nurse Service of New York Create Niche Program to Better Serve Transgender Population

From: Strategic Health Care Marketing

To help transgender individuals continue to receive culturally competent care after gender affirmation surgery, Mount Sinai’s Center for Transgender Medicine and Surgery has partnered with VNSNY. This article features Shannon Whittington, registered nurse and director of VNSNY’s Gender Affirmation Program.

NYC’s Visiting Nurse Service picks Netsmart for pop health platform

From: Health Data Management

Health Data Management reports that VNSNY’s care management organization, VNSNY Care360° Solutions, has selected a platform from Netsmart to support its population health management program. The platform meets VNSNY’s needs for a system that allows real-time data sharing and communication across care models and insurance products. VNSNY will use the Carequality interoperability framework, which will allow the CMO to exchange data with all New York regional health information organizations, enabling care coordination across the entire state.

Strategic Home Health Visits Key to Cutting Sepsis Readmissions

From: Home Health Care News

Home health care has the potential to reduce hospital readmissions in patients recovering from sepsis. Researchers from the VNSNY Center for Home Care Policy & Research led a National Institutes of Health study, published in the peer-reviewed journal Medical Care. The study found that sepsis survivors who received a first nursing visit within two days of hospital discharge and at least one additional home visit and a physician visit in the first week of discharge had a reduced probability of readmission within 30 days.

Improving Patient Prioritization During Care Transitions Could Halve Re-Hospitalization Rates

From: Home Health Care News

Home Health Care News featured the VNSNY Center for Home Care Policy & Research in an article that detailed VNSNY’s research partnership with Columbia University Medical Center to test PREVENT, a clinical decision support tool built to identify home health patients who need care sooner.  The study, published in the journal Research in Nursing & Health, shows that being able to better prioritize patients based on their medical needs and health status upon their hospital discharge can improve home care timing, halve readmission rates and offset staffing challenges.

Factors for Compliance with Infection Control Practices in Home Health Care

From: Columbia University School of Nursing

Infection is a leading cause of hospitalization among home health care patients, and a study of home health care nurses in the U.S. has found that attitudes and organizational policies, rather than knowledge of infection control, is much more likely to lead to greater compliance.

The study, “Factors for Compliance with Infection Control Practices in Home Health Care:  Findings from a Survey of Nurses’ Knowledge and Attitudes Toward Infection Control” is published in the American Journal of Infection Control. The authors are from Columbia University School of Nursing, Visiting Nurse Service of New York, Appalachian State University, and The University of Manchester in England.

Largest Home Health Nonprofit Pilots Avatar Tech for Rehab

From: Home Health Care News

VNSNY will be using a telehealth platform developed by Reflexion Health to help patients recovering from joint replacement surgery continue their physical therapy at home. Approved by the FDA, this program brings the guidance of a physical therapist into the home along with tools that help clinicians remotely monitor patient progress beyond the traditional in-clinic setting. The system operates using an avatar and guided therapy exercises, and patients receive feedback that helps them stay engaged and motivated to complete these exercises. Patients and clinicians stay connected throughout recovery, ensuring continuity of care.

From Puerto Rico to Northern California: Lillian Wald’s Vision of Public Health Service is Alive and Well

From: The Huffington Post

Following the devastation caused by Hurricane Maria in Puerto Rico and surrounding islands, as well as by the wildfires in Northern California, several VNSNY staff members left their homes and families to provide hands-on assistance. Their community-minded contributions exemplify the spirit of public health service embodied by Lillian Wald, the nation’s first public health nurse and founder of VNSNY. In this article, three VNSNY volunteers share what they encountered and experienced in their relief work.

New Medical Partnerships Prevent Avoidable Emergency Room Visits

From: The Huffington Post

VNSNY’s partnership with Mount Sinai’s Community Paramedicine program is an example of how health systems and home care organizations are partnering to provide fast, effective in-home medical care for issues that, with prompt attention, can be managed without going to the hospital.

WABC-TV Here and Now: Project HOPE — October 8, 2017

From: WABC-TV Here and Now

In this segment of WABC-TV’s “Here and Now,” VNSNY Hospice Director of Community Outreach, Michelle Drayton and VNSNY Hospice Faith-Based Leader, Jo-An Owings, discuss barriers to hospice care in African-American communities. They share how VNSNY’s hospice outreach program, Project HOPE, is raising awareness about the benefits of hospice care among the residents and healthcare professionals in the Harlem neighborhood.

For Vietnam Veterans: A ‘Welcome Home’ at End of Life

From: The Huffington Post

The silence among veterans on the subject of war is compounded for those who served in Vietnam, but end-of-life care can give veterans the opportunity to end that silence. In this moving piece, Rosemary Baughn, VNSNY’s SVP, Hospice and Palliative Care, provides insights into ways that veterans can build bridges of communication to family members, loved ones, and even to themselves.

PEARLS of Hope: How a New, Targeted Treatment Program Helped a Senior Move from Depression to Dating

From: The Huffington Post

It is estimated that nearly 20% of the 65+ population suffers from some form of depression. VNSNY’s PEARLS, a new in-home treatment program for NYC senior citizens suffering from depression, is having remarkable success reversing the downward cycle. This story highlights how VNSNY’s PEARLS has helped a senior in Queens overcome his depression and enjoy life again. Read more

Following Surgery, Injury or a Disabling Disease, Occupational Therapists Provide a Bridge to Normal Life—and Hope

From: The Huffington Post

Occupational Therapists (OTs) play an important role helping patients regain their ability to perform essential daily tasks following a stroke or other disabling disease or injury, or operations such as joint replacement or spine procedures. VNSNY OTs go directly into the homes of patients, providing a unique opportunity to work one-on-one with patients to improve activities of daily living (ADLs) right in the patient’s daily environment. Read how VNSNY Occupational Therapists Gigi Harris and Siomara Heron have helped patients reconnect with their daily lives and regain independence. Read more.

What Bereavement Can Teach Us About Life

From: The Huffington Post

While grief is one of life’s most universal experiences, it can, paradoxically, feel isolating. VNSNY Hospice and Palliative Care offers bereavement services to family members and loved ones after a death, helping them develop perspective and coping skills to grieve and live at the same time. In this article, Rosemary Baughn, SVP of VNSNY Hospice and Palliative Care, shares valuable insights about bereavement and the important role bereavement counselors can play. Read more.

Frontline Homecare Professionals Make a Difference in Keeping Diabetes In Check

FromThe Huffington Post

With type 2 diabetes rates continuing to rise, understanding how to prevent and control the condition through lifestyle changes and proper medical care is more important than ever. VNSNY’s EVP and Chief of Provider Operations, Marki Flannery, discusses the important work nurses, home health aides, diabetes educators, and community-based clinicians do to combat the diabetes epidemic. By visiting people in their homes, frontline homecare professionals, including those from VNSNY, come to understand the less obvious, real-life barriers that exist, and can help patients bridge the gap between advice they receive from medical professionals and taking steps to apply this advice to their daily lives. Read more.

At End of Life, ‘Home Is Where the Heart Is’

From: The Huffington Post

Rosemary Baughn, SVP of VNSNY Hospice and Palliative Care, shares the story of Fazil Khan and his family, who were cared for at the VNSNY Haven Hospice Specialty Care Unit. The Haven is a warm, welcoming facility providing short-term pain and symptom management for patients at the end of life, in a homelike environment designed to promote dignity, comfort, and quality of life. The Khan’s story exemplifies the expertise and compassionate care the VNSNY Haven Hospice team provides,  and their commitment to meeting patients and family where they are—physically, emotionally, spiritually. Read more.

Supporting Home Health Aides in Their Vital Work Assisting America’s Seniors

From: The Huffington Post  

VNSNY’s EVP and Chief of Provider Operations, Marki Flannery, discusses the invaluable role that home health aides (HHAs) play, particularly in caring for the elderly and infirm. Supporting HHAs in their essential – and challenging – job so that they can deliver consistently high-quality care to patients and clients is one of VNSNY’s top priorities. Specifically, VNSNY’s private care affiliate, Partners in Care, provides comprehensive skills training, up-to-date technology and administrative support, schedules to optimize earning potential, and opportunities for career advancement. Read more.

Inspiring a Ray of HOPE

From: BronxNet TV

BronxNet TV features VNSNY’s Hospice Outreach program, Project HOPE, in an interview with program director, Michelle Drayton, and VNSNY Faith-based Leader, Jo-An Owings. Michelle and Jo-An highlight the importance of raising awareness about hospice and palliative care, particularly in communities that utilize hospice the least, and speak to VNSNY’s recent initiatives to help educate the community about what hospice is, the benefits it provides, and how to address common misconceptions. Watch the video.

From the Front Lines of Hospice Care: “Embrace It with Compassion and Warmth

From: The Huffington Post

Rosemary Baughn, SVP of VNSNY Hospice and Palliative Care, shares the inspirational experiences and career path of Claudia Paul, Hospice Nurse and team manager at VNSNY’s Shirley Goodman and Himan Brown Residence. Learn about the expert and compassionate care Claudia brings to those at the end of life, as well as how she and VNSNY are working to increase access to hospice care within minority communities, where the benefits of end-of-life care are often misunderstood and underused. Read more.

Value-Based Care: A Health Care Concept Both Political Parties Agree On

From: The Huffington Post

VNSNY’s EVP and Chief of Provider Operations, Marki Flannery, discusses how value-based care has been embraced by both major political parties in their policies, as it‘s been shown to be the most effective approach for slowing the rise in health care expenditures while also improving patients’ outcomes and overall healthcare experience. These benefits are why value-based care will be an essential part of any future health care plan, and why a growing proportion of care provided by VNSNY involves value-based models. Read more.

How to Control Costs with CMS’s Knee Replacement Bundles


As a result of CMS’s bundled payment initiatives, hospitals and providers have an increased focus on reducing the cost of care delivery for knee replacement patients. Charles Cornell, orthopedic surgeon at the Hospital for Special Surgery (HSS), describes two of the biggest opportunities for HSS as part of these cost bundling initiatives—preoperative preparation and discharge of patients directly to home for physical therapy, instead of skilled nursing facilities. HSS has taken advantage of working with VNSNY to provide in-home physical therapy for its patients following discharge. The collaboration has been very successful, resulting in readmission rates for knee replacement patients under 2%. Read more.

Al Roker’s Road to Recovery After Knee Surgery Leads Him Back to TODAY 


NBC’s TODAY Show features VNSNY Physical Therapist Billy Campbell, who has been helping Al Roker with his recovery after knee replacement surgery. Through a series of exercises, Billy is helping Al regain his strength, balance, and agility, enabling him to quickly transition to an outpatient setting to continue his recovery and return to work less than two weeks after his surgery. Watch the video.

America’s Home Care Agencies: Leading the Way in Promoting Public Health

From: The Huffington Post

VNSNY’s EVP and Chief of Provider Operations, Marki Flannery, highlights how home care agencies like VNSNY, play an essential role in advancing public health issues like vaccinations, safe home environments, healthy lifestyle choices, and community support networks. Read more.

Listening at Life’s End: “Nothing to Say, Everything to Be”

From: The Huffington Post

Rosemary Baughn, SVP of VNSNY Hospice and Palliative Care, highlights the vital role volunteers play in caring for hospice patients, providing companionship, support, and relief for patients and family members. VNSNY provides intensive training and support to hospice volunteers, focusing on an approach of active listening and meeting patients wherever they are. Read more.

The New Health Care Partnership: How America’s Hospitals, Home Care Agencies And Community Physicians Are Working Together To Improve Outcomes And Reduce Costs

From: The Huffington Post

Marki Flannery highlights examples of new partnership models between acute-care hospitals, community physicians, and home health care organizations like VNSNY. Learn about VNSNY’s innovative partnerships, including collaborations designed to help avoid hospital admissions, help patients transition home from the hospital sooner, or help to manage chronic physical and mental illnesses. Read more.

Getting to Yes: Overcoming the Barriers to Hospice Care

From: The Huffington Post

In this article, Rosemary Baughn, SVP of VNSNY Hospice and Palliative Care, highlights several initiatives underway to reach populations that have historically under-utilized hospice care, using education, collaboration, and better access to replace old myths, fears, and barriers. These efforts include Project HOPE, which works with community residents and care providers in Harlem, and the hospice program for veterans, which was recently awarded a We Honor Veterans Level Four Partner designation. Read more.

How Expanded Roles for Home Health Aides Can Improve the Health of Older Americans

From: The Huffington Post

Expanding the skill sets of home health aides (HHAs) is one of the key components to helping the growing population of older Americans age in place successfully. In this article, Marki Flannery, VNSNY’s EVP and Chief of Provider Operations, cites findings from a recent study which showed that home care clients who were cared for by HHAs with advanced training had 24% fewer visits to the ER. Read more.

Healthy Mind, Healthy Body: Changing Health Care, Especially at Home

From: The Huffington Post

VNSNY Behavioral Health nurse, Suzette Santos, shares how the use of VNSNY’s new model of care for behavioral health, which empowers clinicians to take a proactive approach, helped her to improve her patient’s physical and mental health conditions. This story is indicative of how healthcare organizations, including VNSNY, are moving toward an integrated view of physical and behavioral health, with early screening and treatment of mental health disorders. Read more.

Help for Emotional Healing When Life Come to a Close

From The Huffington Post

A life-limiting illness brings stresses that may lead to misunderstandings, tense relationships, or anxiety. In this article, Rosemary Baughn, Senior Vice President of VNSNY Hospice and Palliative Care, shares how, with skill and compassion, VNSNY Hospice counselors and clinicians help foster healing communications between patients and their loved ones. Read more.

New Training Programs for Home Care Providers Are Key to Helping LGBT Seniors Age in Place Securely and with Pride

From The Huffington Post

In this article, Marki Flannery, VNSNY’s EVP and Chief of Provider Operations, highlights the importance of specialized training for home health care workers to ensure knowledge, skill, and sensitivity when caring for LGBT patients. Read more.

Hospice Nurses Teach Us to Honor Life by Honoring Death—and Listening

From The Huffington Post

Hospice workers have specialized knowledge and expertise in caring for people at the end of life. In this article, Rosemary Baughn, Senior Vice President of VNSNY Hospice and Palliative Care, highlights the balance of leading and listening in difficult times, which is essential to hospice care. VNSNY Hospice nurses Denise Smith and Luis Leighton share their experiences with helping to honor life by honoring death. Read more.

Five Things You Did Not Know About Nurses

From WNBC News 4 New York

National Nurses Week is May 6–12, a week dedicated to recognizing nurses and their tireless commitment to their patients’ well-being. In recognition of National Nurses Week, WNBC News 4 speaks with Neely Bagley, VNSNY RN, who shares five points people may not know about nurses. Watch the video.

National Nurses Week Honors Caregivers

From The Queens Chronicle 

Nurses across the country work tirelessly to ensure that each patient receives safe, quality care. This article highlights the important role nurses serve in the care of their patients, and features Luis Leighton, VNSNY Hospice nurse, who shares his rewarding experience as a visiting nurse. Read more.

Observing the Wish to Die at Home

From The Huffington Post

An increasing number of Americans state their preference is to spend their final moments at home rather than in a hospital.  However, honoring a loved one’s end-of-life plans can be challenging. This article highlights how the VNSNY Hospice team works closely with patients and their loved ones to understand end-of-life goals and help achieve them. VNSNY’s Luis Leighton, Hospice RN, and Joel Karlin, Social Worker, share their experiences with families who, when in distress, have struggled to honor their loved one’s request to die home. Read more.

NY1 News: Effort Aims to Reverse Hospice Care Misconceptions

From NY1 News

More Americans are choosing hospice care as part of their end-of-life plans, but growth is slower among minority populations, who often aren’t aware it is an option. This NY1 News segment speaks to the need for continued hospice education within minority communities and helps address common misconceptions. The story features a VNSNY hospice patient and describes how receiving hospice care at his home in Harlem has positively impacted him and his family. VNSNY’s Michelle Drayton, Director of Community Engagement, also shares valuable insights. Watch the video.

Patients Who Spend Final Days At Home Live Longer, Better Quality of Lives

From CBS Newspath

A new study published in the journal CANCER indicates that terminally ill cancer patients who choose to die at home tend to live longer and enjoy a better quality of life than those who die in a hospital. In light of this research, CBS Newspath turned to the expertise and experience of VNSNY Hospice and Palliative Care to share the story of a patient who has benefited from the care that hospice at home provides. Read more.

Cutting-Edge Research Leads to More Targeted and Effective Home Health Care

From The Huffington Post

The VNSNY Center for Home Care Policy and Research is devoted to the study of issues related to delivering high quality, cost-effective health services at home. Several studies are underway to understand how to optimize the effectiveness of home care for patients at high risk for rehospitalization, including those with CHF and recurrent stroke, along with research examining the impact of more personalized home care on outcomes. Read more.

Veteran Determined to Fight Cancer with Help from We Honor Veterans Program

From New York Daily News

This touching article shares the story of a 48-year-old veteran of the first Gulf War and Afghanistan who is dying of cancer. Surrounded by his wife and young children, the patient is able to live his final months with dignity and grace, bolstered by the physical and emotional support provided by his VNSNY Hospice team. Read more.

Gratitude for Dr. Oliver Sacks’ Insights at the End of Life

From The Huffington Post

In his book,Gratitude, neurologist and writer Dr. Oliver Sacks provides profound insights from his experiences during the final months of his life. VNSNY’s Rosemary Baughn speaks with Dr. Sacks’ longtime friend and editor about his final days at home, supported by friends, family, and VNSNY Hospice and Palliative Care. Read more.

Improving Care for Those Who Need It Most

From The Commonwealth Fund

Researchers looking to improve healthcare in the US are focusing on high-need, high-cost patients—both because they need the most help and because they have the biggest impact on national health spending. As new approaches to improving care for high-need, high-cost patients are tested, researchers are learning more about what works and what doesn’t. Read more.

Increasing Hospice Use Among Hispanics and Latinos

From The Huffington Post

Hospice’s palliative care model is increasingly recognized for bringing quality of life to end of life, yet Hispanics in America typically underuse it. Amid national efforts to broaden outreach and access among Hispanics and Latinos, a team from VNSNY Hospice and Palliative Care recently explored key cultural reasons why people may avoid hospice, and discussed solutions for how long to bridge the gap. Read more.

WABC-TV Here and Now: Hospice Care

From WABC-TV Here and Now

On October 18, WABC-TV’s Here and Now show featured VNSNY’s Rosemary Baughn, Senior Vice President of Hospice and Palliative Care, and VNSNY’s Amealya Blake, RN, in a segment about hospice care in the African-American community, including Project HOPE, VNSNY’s Hospice Outreach Patient and Provider Education program. Watch the video.

Project HOPE: Overcoming Demographic Barriers to Hospice Care

From The Huffington Post

Nationwide, African Americans and Hispanics account for just 8.5% and 6% of the US hospice population, respectively. There are a number of reasons for this disparity, but the overriding one is a lack of awareness. To help address these barriers, VNSNY has developed a pilot program in the Harlem section of Manhattan called the HOPE project. Read more.

How Conversations About End of Life—and Policy—Are Changing

From The Huffington Post

Recently, the Centers for Medicare and Medicaid Services (CMS) proposed that Medicare begin paying doctors to have end-of-life care conversations with their patients. HuffPost Live speaks with experts, including Rosemary Baughn, Senior Vice President of VNSNY Hospice and Palliative Care, about how this conversation begins and what comes next in terms of options, hospice, affordability, and more. Read more.

New Physical Therapy Partnership Revolutionizes Post-Surgical Hip and Knee Rehab

From The Huffington Post

In 2014, nearly 800 HSS joint-replacement patients have gone through intensive home rehabilitation, working with physical and occupational therapists from the Visiting Nurse of Service New York (VNSNY) in a unique healthcare partnership designed specifically for today’s changing medical landscape. From January through December 2014, the program demonstrated a low 30-day rehospitalization rate of 2.8%. Read more.

Face Time Helps Mount Sinai, VNSNY Nurses Improve Patient Care


Mount Sinai Hospital and the Visiting Nurse Service of New York developed a clinical initiative to reduce sternal wound infections among cardiac patients, providing a coordinated approach to educate patients on wound care and infection prevention so they can rehab at home instead of at a subacute rehab facility. Nurses working in the joint program credit face-to-face meetings for improved communication and patient care. Read more.

Hannabelle’s Special Day

From The Huffington Post

Hannabelle W. is a hospice patient whose story was featured in “Moments of Life,” a national awareness campaign by the National Hospice and Palliative Care Organization. Hanabelle’s story illustrates the benefits that early utilization of hospice care can bring to individuals. Read more.

Palliative Care or Hospice? It’s Not About Giving Up

From The Huffington Post

Mrs. G., a woman in her 50s, had been receiving disease-directed care for her breast cancer, but her condition reached a point where the treatment was not only failing to have the desired effect, but was also greatly limiting her quality of life. Read more.

Offering the Gift of Comfort

From The New York Times

Kei Okada, 55, is a spiritual care counselor for the Visiting Nurse Service of New York. He visited with Edward Harris and his wife, Ruth, at their Manhattan home. Read more.

Mount Sinai, VNSNY Nurses Cut Readmissions

From Crain’s New York (subscription)

In 2011, Mount Sinai Hospital noticed that a large volume of post-surgical cardiac patients were readmitted with sternal wound infections. With the Visiting Nurse Service of New York, the hospital launched a cardiothoracic wound-care program to develop standardized practices and teaching tools for use in the hospital and at home. Read more.

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