Video Tutorials

homecare homebase provider link

Watch the tutorial videos below to find out how you can use the Provider Portal with ease and efficiency.

How to Log In

Instructions for signing into the portal and where to click if you’ve forgotten your password.

Portal Dashboard Overview

How to navigate your portal dashboard. You can use your portal dashboard to view unsigned orders, hospice face-to-face encounters, unreviewed vital sign alerts, and referral stats.

Review and Sign Orders

Here are tips for reviewing, approving, declining, and signing your patient orders.

Review and Sign FFE Forms

Follow these steps to review and process face-to-face encounter orders for patients enrolled in Medicare or Medicaid.

Resetting a Password and Updating Profile Information

Need to reset your password? Follow these steps. Need to make a change to your profile? Here’s how to make updates to the information listed in the Site Admin section.

How to Access Patient Information

You can access and view contact and order information for all pending, current, and discharged patients in the Patient Info section.

Generating Reports

Detail reports provide an overview of all admissions, discharges, eligible claims, non-admissions, vital sign alerts, and vital sign alert history within your practice.

Adding Users to Your Account

If multiple members of your office require access to your VNSNY Portal Link account, you can add users in the User Admin section.

Creating Referrals

These are the steps you can take to create and submit new referrals to VNSNY.



Questions? Call us. Or check the
VNSNY Provider Link FAQs.