Video Tutorials

Instructions for signing into the portal and where to click if you’ve forgotten your password.

How to navigate your portal dashboard. You can use your portal dashboard to view unsigned orders, hospice face-to-face encounters, unreviewed vital sign alerts, and referral stats.

Here are tips for reviewing, approving, declining, and signing your patient orders.

Follow these steps to review and process face-to-face encounter orders for patients enrolled in Medicare or Medicaid.

Need to reset your password? Follow these steps. Need to make a change to your profile? Here’s how to make updates to the information listed in the Site Admin section.

You can access and view contact and order information for all pending, current, and discharged patients in the Patient Info section.

Detail reports provide an overview of all admissions, discharges, eligible claims, non-admissions, vital sign alerts, and vital sign alert history within your practice.

If multiple members of your office require access to your VNSNY Portal Link account, you can add users in the User Admin section.

These are the steps you can take to create and submit new referrals to VNSNY.