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Governor’s Order to Work from Home

Governor Cuomo’s Order to Work from Home Does Not Apply to Partners in Care Home Health Aides

Starting at 8:00 pm — Sunday, March 22nd — Governor Andrew Cuomo has ordered that all New Yorkers who do not provide essential services must stay at home and not go to work.

As a home health aide with Partners in Care, this order does not apply to you. The services you provide to your clients are considered essential services. This means you are permitted to travel freely to and from your work assignments.

To avoid problems, please do the following:

Always carry your Partners in Care ID card

  • If you are stopped by a security guard, a police officer, or anyone else, show them your VNSNY ID card and explain that you are a home health aide. Tell them that you are traveling to your client to provide essential healthcare services.
  • To be extra safe, take a picture of your ID card and store it on your phone so you can show someone the picture if you need to.
  • If you have any problems, call your Partners in Care supervisor right away at 212-609-7600.
  • If you can’t get through on that number, then call the RISK HOTLINE phone number on the back of your VNSNY ID card.


Always wear your Partners in Care uniform with the company’s logo.

Try to stay at least six feet away from other people while traveling, and wash your hands with hand sanitizer before you enter your client’s home and again after you leave.

Screen yourself and your clients for signs of the coronavirus.

  • Screen yourself for a fever and cough each day before traveling to your clients. If you have either of these symptoms, report them to your supervisor right away and do not go to your client that day.
  • Check your clients for a fever and cough as soon as you enter their home. If they have either of these symptoms, contact your supervisor right away.


If you need supplies:

  • Although most of the Partners in Care staff is working remotely, you can still get supplies at 220 East 42nd Street if you need them.

Thank you, and stay safe!

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