VNSNY’s COVID-19 Response

VNSNY is committed to helping New Yorkers stay safe and healthy.

VNSNY Launches Appeal for Critically-Needed Personal Protective Equipment

VNSNY has been on the front lines of every health care crisis for over 125 years, and our services are absolutely critical during the coronavirus pandemic. Our frontline nurses, clinicians, and aides desperately need Personal Protective Equipment (PPE) to keep them and our patients safe. But we are facing a dangerous shortage of critical supplies.

Help us keep our staff and patients safe by donating PPE supplies directly to VNSNY.
Or, donate to the VNSNY Coronavirus Response Fund.

What is VNSNY doing to help in the fight against COVID-19?

The safety and health of our staff and patients are always a top priority at VNSNY. Our staff are in the community every day and are always vigilant about protecting their—and their patients’—health.

During the COVID-19 pandemic, VNSNY staff and home health aides from our Partners in Care division have remained on the job, continuing to do the crucial work of keeping New Yorkers healthy and at home in these challenging times!

VNSNY is committed to keeping our staff and patients safe. Thanks to an initial delivery of protective equipment, VNSNY field staff is safely caring for COVID-positive patients. This allows hospitals to discharge COVID-19 patients to our care—and makes hospital beds available to those who desperately need them.

All staff are also required to screen themselves every day to ensure they do not have a fever or other COVID-19 symptoms—or any other illness that might be passed along to patients or their families.

In doing our best to protect our workforce and patients, while also continuing to play a vital role in stemming COVID-19 mortality city-wide, we will minimize the number of in-person visits, with a focus on short-term and essential acute care and will increase the use of virtual/telephonic care wherever possible.

What other steps is VNSNY taking to keep patients, plan members, and the community safe?

VNSNY has been working with the New York State Department of Health and the CDC to make sure our patients, staff, and the community we serve are supported against COVID-19.

  • Education. All staff have been trained in minimizing the chances of their becoming infected with COVID-19 and transmitting infection to those they care for, as well as in identifying the symptoms, safety, and screening practices.
  • Communication. VNSNY has activated its Emergency Response System to provide the most up-to-date information to staff.
  • Collaboration. We are working closely with the NYC Department of Health and Mental Hygiene, in addition to state and federal agencies and medical facilities, to make sure our procedures and guidelines reflect the most current medical information.

For More Information

This is a rapidly changing situation. For updates, please see these resource pages from the New York State Department of Health and the Centers for Disease Control and Prevention.

New York State has also established a hotline for questions and information: 1-888-364-3065.