COVID-19 Update VNSNY's COVID-19 Response: Helping New Yorkers stay safe and healthy - Learn more


VNSNY Excecutive Vice President and Chief of Provider Services, Andria CastellanosVNSNY’s priority is the health and safety of you and of our own team members. The COVID-19 virus is spread very easily. You could catch COVID-19 from family or friends or through activities in your community. You could also catch the virus from someone who is infected but does not have any symptoms.

VNSNY is committed to keeping you safe.

  • We follow guidance from New York State, the CDC, and New York City public health. Our employees must be vaccinated (unless they are legally exempt).
  • Employees who make home visits wear personal protective equipment. They are trained on how to use it, and they are required to wear it during visits. They also monitor their health daily.

To reduce the risk of COVID-19 transmission, VNSNY also recommends that you:

  • Get fully vaccinated. Get a booster.
  • Wear a face mask during home health visits.
  • Stay home if you can. If you must go out, avoid crowds, poorly ventilated spaces, and keep at least 2 arm lengths away from people who do not live with you.
  • Avoid close contact with people who are sick. Stay away from those who have been recently exposed to COVID-19.
  • Clean your hands often. Use soap and water for 20 seconds. You can also use 60% alcohol hand sanitizer. Clean frequently touched objects.

Your local health department may call you directly to track COVID-19 exposures. Please answer and describe any close contacts you might have had after being exposed to the virus.

Please contact your VNSNY care team if you have any specific questions or concerns.
Thank you for your cooperation and support as we all continue to fight the COVID-19 virus.

Andria Castellanos

Executive Vice President and Chief of Provider Services


Published January 10, 2022