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Home Health Care: A Beginner’s Guide

Are you new to home health care? Caring for an aging parent is rarely easy, but it becomes even more challenging if your parent develops a chronic medical condition. Understandably, most seniors prefer to live as independently and self-sufficiently as they can at home, for as long as possible. But as the years pass, your parents’ ability to take care of themselves may not be as reliable as it once was. They may not be able to prepare regular meals or eat as nutritiously as they should. They might forget to take medication, track their symptoms, or visit the doctor on schedule.

It’s hard to acknowledge a loved one’s decline, and it’s easy to underestimate how much help you’ll need after an injury or surgery.

A Much-Needed Helping Hand

If you’re here, you can relax. You’ve come to the right place. At VNSNY, we’re here every step of the way, from helping you determine whether someone you love might need home health care to working with you and your physicians to determine which services are right for you or your loved one:

  • Expert medical care and emotional support as you cope with a life-changing diagnosis
  • Assistance changing surgical dressings or caring for wounds after you’re released from the hospital
  • Safety-proofing the home and introduction of a personal emergency response system at home
  • Medication management to prevent potentially dangerous drug interactions or side effects and to ensure that prescribed drugs are being taken properly
  • Assistance with accessing financial or insurance entitlements and other benefits, and dealing with legal issues such as power of attorney or advance directives
  • Scheduling of doctors’ appointments and other necessary meetings
  • Arrangements for getting medical equipment and other supplies for home use
  • A companion to take your parent to an appointment, when you can’t get off work or live too far away
  • Personal care, including bathing, dressing, and taking care of other aspects of basic hygiene
  • Respite care, which may allow loved ones a needed break

And if you don’t know what you need, or even what your options are, don’t worry about that, either. When you call us, you’ll speak to a friendly, knowledgeable expert. We’ll ask you a few questions—Who needs help? What are they having trouble with?—that will help determine the type of care and services that will best meet your or your loved one’s needs. We will make some suggestions, walk you through the options available, and arrange for services to start as soon as you need them.

Care Where You Live

Our services are available in the five boroughs of New York City and in Nassau, Suffolk, and Westchester Counties. No matter how you contact us or which services you require, you’ll have a dedicated registered nurse who will coordinate all aspects of your care and will supervise all the home care professionals who provide services.

VNSNY healthcare professionals come to your house, but that care doesn’t stop when they leave for the day. Our Customer Care Center is staffed with customer service representatives and registered nurses who help patients and their families with concerns that cannot wait until the next morning. Amy Dixon, RN and After Hours Supervisor, says, “We want VNSNY members to know that a registered nurse is just a phone call away if you have an immediate concern.”

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