Are you new to home health care? At VNSNY, we’re here every step of the way, from helping you determine whether someone you love might need home health care to working with you and your physicians to determine which services are right for you.

If you need...

Skilled nursing care: Registered nurses administer medications, change dressings for wounds and monitor vital signs. Your VNSNY nurse also acts as a case manager and coordinates all aspects of medical care.

Rehabilitation therapy: Physical therapists help improve balance, coordination, and strength, and may evaluate your home for safety. Occupational therapists focus on fine motor skills (such as buttoning a shirt) that can affect a patient's independence. Speech therapists assist patients with verbal communication, as well as learning to swallow easily and safely.

Assistance with everyday activities: Certified home health aides provide companionship and help with personal services, such as cooking, bathing, light housekeeping and errands.

Help managing the psychological impacts of the illness: Medical social workers assess patients and caregivers for the emotional strengths and weaknesses that may affect treatment and recovery, provide counseling and can recommend helpful community resources.  

Nutritional guidance: Registered dietitians may be a part of your team if your doctor recommends making changes to the kinds of foods you eat or if you are undergoing treatment that affects your appetite. 

VNSNY health care professionals come to your house, but that care doesn’t stop when they leave for the day. Our Customer Care Center is staffed with customer service representatives and registered nurses who help patients and their families with concerns that cannot wait until the next morning. Amy Dixon Drouin, RN and After Hours Supervisor, says, "We want VNSNY members to know that a registered nurse is just a phone call away if you have an immediate concern."

For more information about home health care, call VNSNY at 1-800-675-0391.