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About Us

The Visiting Nurse Service of New York is the largest not-for-profit home health care agency in the United States, and we’re one of the oldest. We’ve been part of the fabric of New York City since 1893. That’s longer than the subway system, before the Yankees and only 10 years after the Brooklyn Bridge opened.

While our patients and their needs have changed over the years, our commitment to the people who need our care hasn’t. Our programs are designed to help patients improve their quality of life, and to reduce the number and length of hospitalizations.

Despite our long history, we are always looking to the future. As medical science advances and health care regulations change, we see numerous opportunities to develop programs that address the needs of our patients.

Who We Are

VNSNY has 19,060 dedicated employees, including:

  • 2,608 nurses, with an average of 13 years of experience in the field

  • 616 rehabilitation therapists

  • 11,040 certified home health aides and 680 home attendants

  • 580 social workers, and

  • 154 other clinical professionals.

We offer a comprehensive array of home- and community-based services, programs and health plans to meet the diverse medical and personal care needs of our patients, members and clients, regardless of age, diagnosis or ability to pay.

On any given day, we serve more than 35,000 patients in all five boroughs of New York City, as well as in Nassau, Suffolk, and Westchester Counties and parts of upstate New York.

In 2012, VNSNY:

  • Cared for nearly 148,000 patients in the New York metro area
  • Made 2,425,490 clinical home visits
  • Provided $26.5 million in charitable care to the uninsured and underinsured in our community, including $15.3 million in direct home care services to more than 4,800 New Yorkers.

What We Do

The Visiting Nurse Service of New York (VNSNY) delivers skilled nursing care, rehabilitation therapy, and behavioral health therapy for short-term care wherever our patients call home (i.e., an apartment, house, nursing home, etc.). We provide a wide variety of programs to support families, parents and children; family caregivers; and those at the end of life.

VNSNY also provides free support and education to seniors and caregivers, such as through public health screenings for flu and high blood pressure and seminars for preventing falls. We operate TimeBanks throughout New York City to help community members remain vibrant and connected to one another.

Through VNSNY CHOICE, we manage the health care needs of more than 30,000 members throughout New York State. These health plans allow the elderly and chronically ill to live independently in their homes while they receive coordinated medical- and health-related services.

Partners in Care offers private licensed home care—both skilled nursing care and companionship services with home health aides. Aides with specialized training in specific diseases, including Parkinson’s, diabetes, cancer and stroke care, are available, as are aides who have been trained to assist with rehabilitation therapies. All Partners in Care aides receive more training than those from other agencies in the New York area, including cultural sensitivity and communication skills. (Some services from Partners in Care are covered by insurance.)

Mission and Vision

Our Vision is that VNSNY will become the most significant, best-in-class, not-for-profit, community-based integrated delivery system providing superior care coordination and care management services to vulnerable populations across a broad regional footprint.

To help us realize our Vision, we have a four-fold Mission to:

  1. Help shape health care policies and services
  2. Be a leader in innovative services
  3. Provide high-quality, cost-effective health care
  4. Continue the tradition of charitable and compassionate care.

Contact

For more information about VNSNY and our programs and services, please call us at 1-800-675-0391, or click here.